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Privacy Policy

C.E. Industries Pty Ltd (ABN 87 008 503 946), trading as CE Construction Solutions (“we”, “us”, or “our”), is committed to protecting your privacy and handling your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

This Privacy Policy explains how we collect, use, disclose, store and manage your personal information.

1. PERSONAL AND SENSITIVE INFORMATION

We may collect personal information and, in limited circumstances, sensitive information (such as financial information or health-related information where relevant) to provide our services and operate our business.

We only collect information that is reasonably necessary for our functions and activities.

Providing personal information is generally optional. However, if you choose not to provide required information, we may be unable to provide services to you.

2. COLLECTION

We collect personal information by lawful and fair means, including directly from you where practicable.

At or before the time of collection, we take reasonable steps to inform you of:

  • Our identity and contact details
  • The purpose of collection
  • Whether collection is required by law
  • The consequences of not providing the information
  • Any third parties we may disclose the information to
  • Your rights to access and correct your information
  • How to make a complaint
  • Whether information may be disclosed overseas

    3. SENSITIVE INFORMATION

    We will only collect sensitive information where:

    • It is reasonably necessary for our services; or
    • You consent; or
    • It is required or authorised by law; or
    • A permitted general or health situation applies under the Privacy Act

      4. USE AND DISCLOSURE

      We may use and disclose personal information for:

      • Providing our products and services
      • Administrative and operational purposes
      • Compliance with legal obligations

      We may disclose information to third parties such as:

      • Professional advisors (e.g. accountants)
      • Financial institutions
      • Government or regulatory bodies

      We will only disclose personal information where reasonably necessary or required by law.

        5. DISCLOSURE FOR A SECONDARY PURPOSE

        We will not use or disclose personal information for a secondary purpose unless:

        • You have consented;
        • It is reasonably expected and related to the primary purpose; or
        • It is required or authorised by law; or
        • A permitted situation under the Privacy Act applies

        Where appropriate, we will de-identify information before use.

        6. TRANSFER OF PERSONAL INFORMATION OVERSEAS

        If personal information is disclosed overseas, we will take reasonable steps to ensure the recipient complies with the Australian Privacy Principles unless an exception applies under the Privacy Act.

        7. IDENTIFICATION

        Where lawful and practicable, you may deal with us anonymously or using a pseudonym.

        However, identification may be required where:

        • Required by law; or
        • Necessary to provide services

        8. UNSOLICITED PERSONAL INFORMATION

        If we receive personal information we did not request, we will determine whether we could have collected it lawfully.

        If not, we will destroy or de-identify it where lawful and reasonable.

        9. SECURITY

        We take reasonable steps to protect personal information from misuse, interference, loss, and unauthorised access, modification or disclosure.

        This includes:

        • Secure IT systems
        • Access controls
        • Physical and electronic safeguards

        We will destroy or de-identify information when it is no longer required, unless retention is required by law.

        10. ACCESS TO PERSONAL INFORMATION

        You may request access to personal information we hold about you.

        We may refuse access in limited circumstances permitted under the Privacy Act, including where:

        • It would pose a serious threat to safety
        • It would impact the privacy of others
        • It relates to legal proceedings
        • It is otherwise unlawful to provide access

        If access is refused, we will provide written reasons and information on how to complain.

        We may charge a reasonable administrative fee for access requests.

        11. INFORMATION INTEGRITY

        We take reasonable steps to ensure personal information is accurate, up to date, and complete.

        You may request corrections at any time.

        If we refuse to correct information, we will:

        • Provide written reasons
        • Allow you to request a statement be associated with the information.

        12. CREDIT CARD INFORMATION

        Credit card details may be collected for payment processing but are not stored in our systems. Transaction records may be retained as required.

        13. MARKETING & COMMUNICATIONS

        We may use your contact details to provide information about our products and services.

        You may opt out at any time by contacting us or using unsubscribe options where available.

        We do not sell or disclose marketing lists to third parties.

        14. ERRORS

        We will take reasonable steps to correct any errors in personal information promptly once identified.

        15. COMPLAINTS

        If you have a complaint about how we handle your personal information, you may contact our Privacy Officer:

        Phone: 02 6280 6010
        Email: Hello@TeamCE.com.au

        We will respond within a reasonable timeframe.

        If you are not satisfied, you may contact the Office of the Australian Information Commissioner (OAIC).